Shipping Policy

1. Processing Time
Please allow up to 2–7 business days for orders to be processed (excluding weekends and holidays) after receiving your order confirmation email. Once shipped, you will receive a notification with tracking details.

2. Shipping Method & Delivery Time
Kay Meraki Design currently offers Standard Domestic Shipping Only.

Standard Shipping (Domestic): 3–10 business days
Shipping Cost: Calculated at checkout
Note: Delivery times may vary depending on your location and shipping carrier conditions

3. Packaging & Handling
Each artwork is carefully packaged to ensure it arrives safely:

Original Paintings are wrapped in glassine paper, bubble wrap, and other protective materials
Secured in a custom-fit box or crate
Marked as FRAGILE for special handling

We use high-quality materials and techniques to protect your painting during transit.

4. Shipping Carrier
Orders are shipped using trusted domestic carriers such as UPS, USPS, or FedEx. A tracking number will be provided via email once the order has shipped.

5. Damages & Claims
If your item arrives damaged:

Contact us within 48 hours of delivery at kaymerakidesign@outlook.com
Include clear photos of the packaging and the damaged item

We’ll help file a shipping claim and work with you to resolve the issue (refund, replacement, or repair, depending on the situation).

Note: Kay Meraki Design is not responsible for shipping delays once the package is with the carrier.

7. Contact Us
For questions regarding your order or shipping, please contact us at:
📧 Email: kaymerakidesign@outlook.com